Terms of Business

By accepting our services and/or purchasing goods you are contractually agreeing to Equivet Mobile Horse Veterinary Service’s Terms of Business.

Our terms of business are that payment for veterinary treatment is paid in full at the time of consultation. Veterinary treatment payable “on account” will only be available on prior arrangement to established clients known to Equivet Mobile Horse Veterinary Services with a sound credit history. On presentation of the invoice, payment is due within 10 days.

Interest will be charged at a rate of 2% every 10 working days, compound, on invoices that remain unpaid after 20 days of the date of the invoice.

If you find yourself in a position where you are unable to settle the account within 10 days please contact us as soon as possible, so that we can help make suitable arrangements.

Insurance claims carry the same payment terms as above. The role of the insurance company is to reimburse you for fees incurred for veterinary treatment. Please note that direct insurance claims are only possible in specific circumstances and by prior arrangement. We cannot guarantee that your insurance company will cover the costs of your horse’s treatment and you are therefore encouraged to contact the insurance company to verify cover before any treatment has been administered. Many policies insist on this and failing to do so may invalidate your policy.

We accept payments by credit or debit card, cheque, bank transfer and cash.

-Cheques should be made payable to Equivet

-By bank transfer: please quote surname and client reference as a reference on your payment –

  Sort code 601626  Account number 80168728

-Payments made by credit card will incur a 2% extra fee

To ensure compliance with  the General Data Protection Regulation (GDPR) act, that came into effect on 25th May 2018:

By accepting our terms and conditions you are consenting for us to keep the personal data that you have supplied, or may supply to us in the future. In exchange we will ensure that your data is securely protected and will not be shared with additional companies, businesses or organisations for advertising or sales purposes. 

We may however, when necessary, share your details with third parties such as (but not limited to) referral centres, insurance companies, passport issuing authorities, veterinary governance/legislative bodies and pharmaceutical manufacturers  if required i.e. in the event of your horse being referred for treatment, an insurance claim being made, a passport being applied/re-applied for or updated and for the reporting of adverse drug reactions.